At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Cycle parking is in two locations at Wrexham General. 8 Sheffield stands providing for 16 bicycle parking spaces are located to the left of the main station entrance. 4 Sheffield stands providing for 8 bicycle parking spaces are located under a shelter on platform 4 (Wrexham to Bidston Line)
- Storage Spaces
- 24
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- There are no cycle hire facilities at this station.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- APCOA
- Address
- No
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Sunday - 24 hours All Bank Holidays - 24 hours
- Number of Spaces
- 68
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- Outside the station entrance Monday to Friday - 06:15 to 19:15 Saturday - 06:45 to 19:45 Sunday - 09:30 to 17:00
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Ticket machines have touchscreen controls.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Transport for Wales
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Customers requiring assistance should make themselves known at the booking office during opening hours, or the customer service office behind the waiting room on platform 2/3 at all other times
Help Points available - Location: Alongside lift doors at both platform and bridge level
Induction Loop Availability - Induction Loops in Help Points and at Ticket Office Window
Monday - 05:30 to 22:45 Tuesday - 05:30 to 22:45 Wednesday - 05:30 to 22:45 Thursday - 05:30 to 22:45 Friday - 05:30 to 22:45 Saturday - 05:30 to 22:45 Sunday - 07:30 to 23:00- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Location for rail replacement services
- The rail replacement stop is in the station car park.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Shops
- No
- Toilets
- The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Baby Changing facilities
- The toilets are located on platform 1.
- National Key toilets
- The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Situated on platform 2/3 Monday - 06:00 to 21:15 Tuesday - 06:00 to 21:15 Wednesday - 06:00 to 21:15 Thursday - 06:00 to 21:15 Friday - 06:00 to 21:15 Saturday - 06:00 to 21:15 Sunday - 08:30 to 21:15
- Seating
- Yes
- Staff help available opening times
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Customers requiring assistance should make themselves known at the booking office during opening hours, or the customer service office behind the waiting room on platform 2/3 at all other times
Help Points available - Location: Alongside lift doors at both platform and bridge level
Induction Loop Availability - Induction Loops in Help Points and at Ticket Office Window
Monday - 05:30 to 22:45 Tuesday - 05:30 to 22:45 Wednesday - 05:30 to 22:45 Thursday - 05:30 to 22:45 Friday - 05:30 to 22:45 Saturday - 05:30 to 22:45 Sunday - 07:30 to 23:00- Helpline Number
- 03333 211202
- Helplines Opening times
- No
- Ramp for train Access
- Yes
- Step Free Access
Category A.
Step free access to Platform 1 (to Shrewsbury) from the car park via the booking office or night gate.
Step free access to Platform 2 (to Chester), Platform 3, and Platform 4 (Wrexham-Bidston Line) via a footbridge and lifts.
- Wheelchairs Available
- Yes