At a glance
Station Message
The lifts are out of order between platform 5 and the footbridge at Woking station.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- No
- Storage Spaces
- 456
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
Brompton Dock0208 232 3931www.bromptondock.co.uk
Launch date October 2013
- Additional Notes
- A New Cycle Hub includes 24 hour access, full CCTV coverage and maintenance tools.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- 570
- Daily Rate
- £12.80
- Weekly Rate
- £51.00
- Monthly Rate
- £179.50
- 3 Monthly Rate
- £538.50
- Annual Rate
- £1,795.00
- Taxis
- Yes
- Accessible Taxis
- Accessible taxis are available outside both station entrances. Please ask a member of staff if you require assistance.
- Impaired Mobility set down and pick up points available
- No
- Airport
- WOKING - HEATHROW AIRPORT "RailAir" daily, regular coach service, departs from the station forecourt. For times: www.nationalexpress.com/coaches
- Ticket Office
- A Ticket Vending Machine with a video help link is located in booking hall of both entrances. Monday to Friday - 06:00 to 22:10 Saturday - 06:00 to 22:10 Sunday - 07:15 to 22:10
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: South Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Passenger Information Systems available
- No
- Customer Help Points
- Help points are available on all platforms
- Customer Services
- Please contact our Customer Service Centre on 0345 6000 650
- Location for rail replacement services
- Station Forecourt (off Oriental Road).
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 07:30 to 19:00 Weekend - Closed All Bank Holidays - Closed
- Ticket Gates
- Wide access gate available.
- CCTV
- Yes
- ATM Machine
- Yes
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- Yes
- Toilets
- The toilets are located on Platform 2/4 and Platform 5. The National key toilets are located on Platform 1, Platforms 2/4 and Platform 5; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
- Baby Changing facilities
- Baby changing facilities in accessible toilets.
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
- The waiting rooms on Platforms 1 and 5 are closed until further notice.
- Seating
- Yes
- Staff help available opening times
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Helpline Number
- 0800 5282100
- Helplines Opening times
- Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
- Ramp for train Access
- Yes
- Step Free Access
- Step-free category A Station - This station has step-free access to all platforms.
- Wheelchairs Available
- Yes
Data unavailable