Weston-super-Mare

Station details

• Getting to and from the station

  Bicycle parking

  Yes

  Storage Sheltered

  No

  Storage Location

  At the front of the station, platform 1 and 2

  Storage Spaces

  52

  Storage CCTV

  Yes

  PlusBike (Cycle hire)

  No

  Car Park

  Yes

  Free of Charge

  No

  CCTV Coverage

  No

  Car Park Operator

  No

  Address

  Station Approach Weston-super-Mare BS23 1XY

  Phone Number

  No

  Web Address

  https://www.nationalrail.co.uk/

  Note

  No

  Opening Hours

  Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours

  Number of Spaces

  120

  Daily Rate

  £6.00

  Weekly Rate

  £30.00

  Monthly Rate

  £70.00

  3 Monthly Rate

  £180.00

  Annual Rate

  £545.00

  Taxis

  Taxi rank is available at the station.

  Accessible Taxis

  No

  Impaired Mobility set down and pick up points available

  No specific area.Assisted Travel meeting point - customer assistance office platform 2. Please notify a member of staff.

  Airport

  No

• Ticket Buying and Collection

  Ticket Office

  In ticket hall Monday to Friday - 06:10 to 17:45 Saturday - 06:10 to 17:45 Sunday - 10:20 to 18:20

  Height Adjusted ticket office counter

  Yes

  Induction Loop

  Yes

  Ticket Machines

  Yes

  Accessible Ticket Machines

  Yes

  Collection of Pre-Purchased tickets

  Yes

  Penalty Fares

  Applicable Operators: Great Western Railway

  Smart cards issued

  Yes

  Smart cards validated

  Yes

  Get Oyster cards here

  No

  Use Oyster pay as you go

  No

  Top up Oyster cards

  No

• Staffing and General Services

  Staff help available opening times

  Meeting point: Ticket office. Monday - 05:30 to 00:15 Tuesday - 05:30 to 00:15 Wednesday - 05:30 to 00:15 Thursday - 05:30 to 00:15 Friday - 05:30 to 00:15 Saturday - 05:30 to 00:15 Sunday - 07:00 to 00:00

  Passenger Information Systems available

  DepartureScreens Announcements

  Customer Help Points

  Yes

  Customer Services

  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

  For a 360 tour of the station please click HERE or for a guided video tour click HERE.

  Location for rail replacement services

  Front of the station

  Left Luggage

  No

  Lost Luggage

  Whether you ve lost something on one of our trains or at a station, we ll do our best to find it for you. Once we ve got your details, we ll start looking. Although it can take up to a week for things to reach us. Register your lost item here

  Ticket Gates

  Yes

  CCTV

  Yes

• Facilities

  ATM Machine

  No

  Bureau de Change

  No

  First Class Lounge

  No

  Internet Kiosk Available

  No

  Pay Phone

  Yes

  Accessible Public telephones

  No

  Post Box

  Yes

  Public Wi-Fi

  No

  Shops

  Cafe

  Toilets

  The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

  Baby Changing facilities

  Female toilets

  National Key toilets

  The radar key is available from station staff.

  Showers

  No

  Trolleys

  Yes

  Tourist information office

  No

  Waiting Rooms

  Yes

  Seating

  Yes

• Accessibility and Mobility Access

  Staff help available opening times

  Meeting point: Ticket office. Monday - 05:30 to 00:15 Tuesday - 05:30 to 00:15 Wednesday - 05:30 to 00:15 Thursday - 05:30 to 00:15 Friday - 05:30 to 00:15 Saturday - 05:30 to 00:15 Sunday - 07:00 to 00:00

  Helpline Number

  08001 971 329 or 18001 0800 197 1329 (Textphone)

  Helplines Opening times

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

  Ramp for train Access

  Yes

  Step Free Access

  Step Free Category B2 station. This station has a degree of step free access as both platforms can be approached via adjacent roads to access step free however the Taunton bound platform can only be accessed on the station via a step bridge.

  Wheelchairs Available

  Yes