At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Front of station
- Storage Spaces
- 30
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- London North Eastern Railway
- Address
- - -
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 900
- Daily Rate
- £11.50
- Weekly Rate
- £46.00
- Monthly Rate
- £122.50
- 3 Monthly Rate
- No
- Annual Rate
- £1,925.00
- Taxis
- Wakefield Westgate is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who accept bookings include Fleet 01924 379615.
- Accessible Taxis
- A small number are accessible, therefore advance notification (via station) ensures they are available when required
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- No
- Ticket Office
- In the booking hall. Monday to Friday - 06:00 to 19:00 Saturday - 07:00 to 19:00 Sunday - 09:00 to 16:00
- Height Adjusted ticket office counter
- Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: LNER
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station. Monday to Friday - 05:00 to 23:59 Saturday - 05:00 to 23:59 Sunday - 08:30 to 23:59
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- On Entry/Exit barriers to Long stay car park, also on Car park Pay on Foot machines
- Customer Services
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
This station has Secure Station Accreditation
- Location for rail replacement services
- Pick Up / Drop Off at the bus stop (W9) in the short-stay car park.
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 09:00 to 16:00
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- Yes
- Bureau de Change
- No
- First Class Lounge
Located
Behind gateline. Adjacent to Station Management Centre.
Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges
Tickets Accepted
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
- Any London North Eastern Railway First Class packages
- First Advance (routed LNER/LNER & connections)
- London North Eastern Railway First Class Reader Offer (routed LNER/LNER & connections)
- London North Eastern Railway First Class Flat Fare (routed LNER/LNER & connections)
- London North Eastern Railway Rewards First Class Leisure Single (routed LNER /LNER & connections)
- London North Eastern Railway Self Print First Class Upgrade voucher (routed LNER /LNER & connections)
- Inclusive Tour Tickets (Superbreak etc.)
- Weekend First
Restricted tickets
- All First Class tickets valid only on other train operators, including Caledonian Sleepers.
Facilities
TV, newspapers
Refreshment
Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
Wi-Fi
Yes
Showers
No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Shops
- No
- Toilets
- The toilets are located on Platform 1 and in the Waiting Room on Platform 2. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from the Station Management Office on the Main Concourse. Toilet opening hours are at all times that the station is open.
- Baby Changing facilities
- Yes
- National Key toilets
- The National key toilets are located on the Main Concourse; these toilets are operated by a radar key. A radar key is available from the Station Management Office on the Main Concourse.
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 2. There is a 1st Class waiting room on platform 1. Open hours: Monday - Friday 05:00 - 21:00. Saturday 05:00 - 20:30. Sunday 08:00 - 21:00
Monday to Friday - 06:00 to 21:00 Saturday - 06:00 to 21:00 Sunday - 08:30 to 21:00- Seating
- Yes
- Staff help available opening times
- When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station. Monday to Friday - 05:00 to 23:59 Saturday - 05:00 to 23:59 Sunday - 08:30 to 23:59
- Helpline Number
- 03457 225 225 or 18001 03457 225 225 (Text relay service)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Lift access between Platforms 1 & 2.
Wakefield has two RNIB 'Maps for All' - located on the paved area outside the main entrance and inside the entrance from the short stay car park.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
- Wheelchairs Available
- Yes