At a glance
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- No
- Storage Spaces
- 24
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- National Car Parks Ltd
- Address
- No
- Phone Number
- Primary telephone number: 0845 050 70 80
- Web Address
- Note
- Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays
- Opening Hours
- Monday to Sunday - 24 hours Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 73
- Daily Rate
- £7.70
- Weekly Rate
- £32.00
- Monthly Rate
- £122.00
- 3 Monthly Rate
- £351.00
- Annual Rate
- £1,212.00
- Taxis
- Rank located outside platform 2 (Shoeburyness bound)
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Outside station entrances
- Airport
- No
- Ticket Office
- Monday to Friday - 05:30 to 17:15 Saturday - 07:00 to 15:45 Sunday - 08:00 to 15:45
- Height Adjusted ticket office counter
- Customer Service Staff
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: c2c
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday to Friday - 06:00 to 19:30
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
Monday - Friday, 08:00 - 20:00.
Saturday, Sunday, Public Holidays 09:00 - 16:00.
Closed Christmas Day and Boxing Day.
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.net
- Location for rail replacement services
- Bus stops at the front of the station on Acacia Drive
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 09:00 to 17:00
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Shops
- No
- Toilets
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- Baby Changing facilities
- Female toilets,Male toilets
- National Key toilets
- Platform 1. This can be accessed using a radar key.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Platform 1 Monday to Friday - 05:15 to 20:30 Saturday - 06:15 to 15:40 Sunday - 06:45 to 16:00
- Seating
- Yes
- Staff help available opening times
- Monday to Friday - 06:00 to 19:30
- Helpline Number
- 03457 44 44 22
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- There are no lifts at the station, but step free access is available to both platforms from street level
- Wheelchairs Available
- No
Data unavailable