At a glance
Station Message
Traveling on the Heart of Wales Line?
Tuesday 06 May - Friday 23 May
Buses will replace trains due to engineering works. Check your journey before you travel tfw.wales
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
Cycle parking at Swansea station is provided at three locations.
On Platform 1, there are 39 Sheffield stands providing for up to 78 bicycles to be parked. On Platform 4, there are 15 Sheffield stands providing parking for up to 30 bicycles. Outside the station, opposite the Grand Hotel there is a shelter with 10 Sheffield stands offering parking for up to 20 bicycles
- Storage Spaces
- 128
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- There are no cycle hire facilities at this station
- Additional Notes
- 64 Sheffield stands providing for 128 bikes are provided
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- APCOA
- Address
- No
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Monday to Sunday - 24 hours Monday to Sunday - 24 hours
- Number of Spaces
- 41
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- Taxi rank is situated adjacent to the station
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- Ticket Office is located in the main Booking Hall. Monday to Friday - 05:15 to 20:00 Saturday - 06:15 to 20:00 Sunday - 08:00 to 20:00
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- The ticket machines take cash, debit and credit cards.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Transport for Wales
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Staff help is available at this station within the Ticket Office Hours, outside of these times there are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- No
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Location for rail replacement services
- The rail replacement bus stop is at the station front.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- Yes
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- Yes
- Toilets
- The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Baby Changing facilities
- Yes
- National Key toilets
- The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- Yes
- Waiting Rooms
- The Waiting Room is open during Ticket Office hours but is closed between 14:00-16:00.
- Seating
- Yes
- Staff help available opening times
- Staff help is available at this station within the Ticket Office Hours, outside of these times there are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Helpline Number
- 03333 211202
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Category A.
Step free access to all platforms.
- Wheelchairs Available
- Yes
Data unavailable