At a glance
Station Message
No assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Outside platforms 1/2 & on platform 3/4 concourse
- Storage Spaces
- 17
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- National Car Parks Ltd
- Address
- No
- Phone Number
- Primary telephone number: 0845 050 70 80
- Web Address
- Note
- Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays
- Opening Hours
- Monday to Sunday - 24 hours Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 138
- Daily Rate
- £7.60
- Weekly Rate
- No
- Monthly Rate
- £113.00
- 3 Monthly Rate
- No
- Annual Rate
- £1,191.00
- Taxis
- No - but taxis are available in the town centre
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Outside station entrance on Clifftown Road
- Airport
- Southend Airport - Trains available from Southend Victoria to Southend Airport station.
- Ticket Office
- Monday to Friday - 05:45 to 18:45 Saturday - 06:30 to 21:00 Sunday - 07:30 to 19:00
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: c2c
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday to Friday - 07:00 to 21:00
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
Monday - Friday, 08:00 - 20:00
Saturday, Sunday, Public Holidays: 09:00 - 16:00
Christmas Day & Boxing Day: Closed
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.net
- Location for rail replacement services
- Bus stops on Clifftown Road near The Last Public House
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 08:00 to 20:00 Weekend - 09:00 to 16:00 All Bank Holidays - 09:00 to 16:00
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- Main Booking Hall and in the Public Square outside the station from the Platform 3 and 4 exit.
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Shops
- Yes
- Toilets
The toilets are located on the Platforms 3 & 4 Concourse.
The National key toilets are located on the Platforms 3/4 Concourse; these toilets are operated by a RADAR key.
- Baby Changing facilities
- Yes
- National Key toilets
- Platforms 3/4 concourse. This can be accessed using a radar key.
- Showers
- No
- Trolleys
- No
- Tourist information office
- Yes
- Waiting Rooms
- Platforms 3/4 concourse
- Seating
- Yes
- Staff help available opening times
- Monday to Friday - 07:00 to 21:00
- Helpline Number
- 03457 44 44 22
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- No
- Wheelchairs Available
- No
Data unavailable