At a glance
Station Message
The ticket office will have the following changes to planned availability:
Monday 23th December 2024 - Closed
Tuesday 24th December 2024 - Closed
Friday 27th December 2024 - Closed
Monday 30th December 2024 - Closed
Tuesday 31th December 2024 - Closed
Wednesday 1st January 2025 - Closed
Thursday 2nd January 2025 - Closed
Friday 3th January 2025 - Closed
Saturday 4th January 2025 - Closed
Tickets can be bought from the ticket machine or digitally.
Station details
- Bicycle parking
- No
- Storage Sheltered
- No
- Storage Location
- No
- Storage Spaces
- 0
- Storage CCTV
- No
- PlusBike (Cycle hire)
- No
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- No
- Accessible Taxis
- Accessible taxis are available. Please request staff assistance.
- Impaired Mobility set down and pick up points available
- No
- Airport
- Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.
- Ticket Office
- Station Building Monday to Friday - 06:30 to 10:45
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Meeting point: platform. Monday to Friday - 06:30 to 18:30 Saturday - 09:30 to 15:30 Sunday - 10:30 to 16:30
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Location for rail replacement services
- Towards Reading: Bus Stop on Oxford Road under Railway Bridge. Heading away from Reading Bus Stop on Oxford Road, outside McDonalds.
- Left Luggage
- No
- Lost Luggage
- Whether you ve lost something on one of our trains or at a station, we ll do our best to find it for you. Once we ve got your details, we ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- No
- Shops
- No
- Toilets
- Located in station building and only available during staffed hours.
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- Yes
- Staff help available opening times
- Meeting point: platform. Monday to Friday - 06:30 to 18:30 Saturday - 09:30 to 15:30 Sunday - 10:30 to 16:30
- Helpline Number
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- No
- Step Free Access
- Step Free Category B3 - This station has a degree of step free access but only to Platform 1 and only if accessed via Tilehurst Road, through a steep ramp. Otherwise this station can be classified as Category C.
- Wheelchairs Available
- No
Data unavailable