At a glance
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- station front
- Storage Spaces
- 10
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- Council facility
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- London Overground
- Address
- - -
- Phone Number
- Primary telephone number: 08451 272920
- Web Address
- Note
- No
- Opening Hours
- No
- Number of Spaces
- 15
- Daily Rate
- £4.00
- Weekly Rate
- £18.00
- Monthly Rate
- £70.00
- 3 Monthly Rate
- No
- Annual Rate
- £572.00
- Taxis
- If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
- Accessible Taxis
- If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
- Impaired Mobility set down and pick up points available
- No dedicated area
- Airport
- No
- Ticket Office
- Monday to Friday - 05:55 to 20:20 Saturday - 06:20 to 20:20 Sunday - 07:40 to 19:15
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: London Overground
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- Yes
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- Monday to Friday - 05:55 to 20:20 Saturday - 06:20 to 20:20 Sunday - 07:40 to 19:15
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Customer assistance window - platforms 4/5.
- Customer Services
- You can Contact Customer Services on 0343 222 123
- Location for rail replacement services
Use bus stop A in Selhurst Road for buses towards East Croydon, Sutton and West Croydon
Use bus stop B in Selhurst Road for buses towards Balham, Crystal Palace, New Cross Gate, Tulse Hill and London Bridge
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- Located outside main entrance
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Post box in wall immediately outside station. Post Office also located nearby
- Shops
- High street shops
- Toilets
- Toilets on Platform 1
- Baby Changing facilities
- Yes
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- Yes
- Staff help available opening times
- Monday to Friday - 05:55 to 20:20 Saturday - 06:20 to 20:20 Sunday - 07:40 to 19:15
- Helpline Number
- 0343 222 1234
- Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
- Ramp for train Access
- Ramp access to trains on Platform 1 only.
- Step Free Access
- Step free access from main entrance to Ticket Office and platform 1 only. Subway with steps to all other platforms. Rear (Woodside) entrance - steps to all platforms. Step-free route from rear entrance to main entrance via public subway outside station. Nearest step-free stations are Anerley, West Norwood or East Croydon
- Wheelchairs Available
- No