At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
Main entrance - Cycle Hub.
The Cycle hub will have reduced availability following recent vandalism. Station teams will open the temporary door between 06:00 and 20:00 daily. Please note, the door will not be locked during this time and access will not be available overnight. Please secure your cycles, and do not leave cycles overnight. Bicycles are left at own risk.
- Storage Spaces
- 36
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- Customers provide own padlock
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- East Midlands Railway
- Address
- - -
- Phone Number
- Primary telephone number: 03457 125 678
- Web Address
- Note
2.00 Evening car park fare is available from 1800 until 0230.
This car park has Secure Station Accreditation.
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 314
- Daily Rate
- £12.00
- Weekly Rate
- £36.00
- Monthly Rate
- £120.00
- 3 Monthly Rate
- £324.00
- Annual Rate
- £1,200.00
- Taxis
- station front
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- No
- Ticket Office
- In ticket hall Monday to Friday - 06:00 to 19:00 Saturday - 06:00 to 19:00 Sunday - 08:30 to 19:30
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: East Midlands Railway
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
Staff available to help
05.15 - 01.00 Mon - Fri
05.15 - 23.50 Sat
07.00 - 00.30 Sun
Monday to Friday - 05:30 to 01:00 Saturday - 06:00 to 23:59 Sunday - 07:00 to 00:30- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- No
- Location for rail replacement services
- Buses leave from the Bay adjacent to the station car park.
- Left Luggage
- No
- Lost Luggage
- No
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Shops
- No
- Toilets
- The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The radar key is available from the Ticket Office.
- Baby Changing facilities
- Yes
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Heated waiting rooms, along with sheltered platform waiting areas with accessible seating located on platform 1 (at the north end and centrally) and on platform 2 (centrally). Monday to Friday - 06:00 to 19:00 Saturday - 06:00 to 19:00 Sunday - 08:30 to 19:30
- Seating
- Yes
- Staff help available opening times
Staff available to help
05.15 - 01.00 Mon - Fri
05.15 - 23.50 Sat
07.00 - 00.30 Sun
Monday to Friday - 05:30 to 01:00 Saturday - 06:00 to 23:59 Sunday - 07:00 to 00:30- Helpline Number
- 08000 11 33 23
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Category A station. Step free access is available to both platforms, via the ticket office for platform 1 or the new car park for platform 2. Please check which platform your train is due to depart from before arriving at the station.
Services to the north, including Leicester, Nottingham, Sheffield and Derby normally depart from platform 1.
Services to London and stations south of Market Harborough normally depart from platform 2.
If you do need assistance to change platforms, we're happy to help. Please speak to a member of staff or use a Help Point in the station.
This station has tactile paving at the edge of each platform.
- Wheelchairs Available
- Yes