At a glance
Station Message
Coming soon: TfW Penalty Fare Zone Extension - from 9 September 2024
From Monday 09 September, this station will be within the Transport for Wales Penalty Fare Zone. For more information visit tfw.wales/tfw-penalty-fare-zone.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- 5 Sheffield stands providing for 10 bicycle parking spaces are located under a shelter on the northbound (Shrewsbury direction) platform.
- Storage Spaces
- 10
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- APCOA
- Address
- - -
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours
- Number of Spaces
- 37
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Set down and pick up in the station car park, adjacent to the station building.
- Airport
- No
- Ticket Office
- The Ticket Office is run by an Agency. Tickets can be purchased and pre-paid tickets collected here. Monday to Friday - 06:45 to 16:45 Saturday - 06:45 to 12:45 Sunday - Closed
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Transport for Wales
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Location for rail replacement services
- The rail replacement bus stop is at the station front.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- Yes
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Yes
- Seating
- No
- Staff help available opening times
- There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Helpline Number
- 03333 211202
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Category B1
Step free access to Platform 1 (to Shrewsbury) from the car park.
Platform 2 (to Hereford) is accessed via a footbridge with steps or a long steep footpath from the station forecourt to the path at the mouth of the tunnel. On the other side of the tunnel mouth is a compliant ramped path leading to the platform which also connects with the town. This path is not part of the station
- Wheelchairs Available
- No
Data unavailable