At a glance
Station Message
Travelling to Cardiff, Valleys, or Vale of Glamorgan stations after the Bristol Bears match in Cardiff on Saturday 28 March?
You will need to go to Cardiff Queen Street and travel from there.
For more information, visit Bristol Bears Big Day Out | Transport for Wales
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Cycle parking is provided in two locations both in the car park on the Pontypridd direction bound platform side of the station. Five Sheffield stands in the open, providing for ten cycling spaces are located just north of the ticket office by the platform fence. Eight Sheffield stands under a shelter, providing for 16 cycling spaces are located again to the north of ticket by the car park fence.
- Storage Spaces
- 26
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- Yes
- CCTV Coverage
- Yes
- Car Park Operator
- No
- Address
- - -
- Phone Number
- Primary telephone number: 03333211202
- Note
- No
- Opening Hours
- Monday to Sunday - 24 hours All Bank Holidays - 24 hours
- Number of Spaces
- 99
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Level surface at drop off/pick up points.
- Airport
- No
- Ticket Office
- Monday to Friday - 06:00 to 12:40 Saturday - 08:00 to 14:40 Sunday - Closed
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
There are two ticket machines.
One accepts cash and the other accepts payment by major debit and credit cards only.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Transport for Wales
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Ticket office for advice only.
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Location for rail replacement services
- The rail replacement bus stop is at the local bus stops near The Railway pub. To Pontypridd, it's on the same side as the pub. To Cardiff, it's on the opposite side of the road.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- Yes
- Staff help available opening times
- If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
- Helpline Number
- 03333 211202
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Category A.
Step free access to Platform 1 (to Cardiff) via a footbridge with lifts.
Step free access to Platform 2 (to Pontypridd) from the station car park.
Access between the platforms is via a footbridge with lifts
- Wheelchairs Available
- No