At a glance
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- Located on platform 1
- Storage Spaces
- 18
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- 18 sheffield stand spaces
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- National Car Parks Ltd
- Address
- No
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 24
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- £737.04
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- Monday to Friday - 06:00 to 20:00 Saturday - 06:00 to 20:00 Sunday - 08:00 to 15:40
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Greater Anglia
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- Yes
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- B2 station category . Step free platform interchange requires a 350m journey via the street . Use the Wilton Place entrance for Northbound platform. Use the Station Approach entrance for the southbound platform.
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- 0343 222 1234
- Location for rail replacement services
Use Bus stop WR in The Broadway for northbound services to Chingford
Use Bus stop WG in The Broadway for southbound services to Liverpool Street
- Left Luggage
- No
- Lost Luggage
- No
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- News agent Flower stall Passport Photo Booth
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Monday to Friday - 06:00 to 20:00 Saturday - 06:00 to 20:00 Sunday - 08:00 to 15:40
- Seating
- Yes
- Staff help available opening times
- B2 station category . Step free platform interchange requires a 350m journey via the street . Use the Wilton Place entrance for Northbound platform. Use the Station Approach entrance for the southbound platform.
- Helpline Number
- 0343 222 1234
- Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
- Ramp for train Access
- Yes
- Step Free Access
- Note: step free access to platform 2 is via the car park
- Wheelchairs Available
- Yes