At a glance
Station Message
Due to refurbishment work, the ticket office will be closed until further notice and a temporary ticket office will be located by the footbridge and main car park.
The temporary ticket office will be closing at 1240 on Monday 11 and Wednesday 13 November 2024.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- No
- Storage Spaces
- 12
- Storage CCTV
- No
- PlusBike (Cycle hire)
- No
- Additional Notes
- 2 lockers plus 10 additional cycle spaces
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- 47
- Daily Rate
- £4.60
- Weekly Rate
- £18.30
- Monthly Rate
- £65.10
- 3 Monthly Rate
- £195.30
- Annual Rate
- £651.00
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- Outside the entrance to the ticket office Monday to Friday - 05:50 to 18:15 Saturday - 06:45 to 17:00 Sunday - 08:45 to 16:00
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: South Western Railway
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- No
- Passenger Information Systems available
- No
- Customer Help Points
- Customer Help points are located on every platform
- Customer Services
- Please contact our Customer Service Centre on 0345 6000 650
- Location for rail replacement services
- Station forecourt, off Weymouth Avenue
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 07:30 to 19:00 Weekend - Closed All Bank Holidays - Closed
- Ticket Gates
- No
- CCTV
- No
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Shops
- No
- Toilets
The toilets are located on Platform 1. Separate Male toilet facilities. Female and Accessible toilet is combined.
Accessible toilets are located in the booking hall on platform 1. The toilets are open:
Monday to Friday - 05:50 to 18:15Saturday - 06:45 to 17:00Sunday - 08:30 to 16:00
- Baby Changing facilities
- No
- National Key toilets
- N/A
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- In the booking hall. Area is heated and seating complies with Code of Practice. Monday to Friday - 05:50 to 18:15 Saturday - 06:45 to 17:00 Sunday - 08:30 to 16:00
- Seating
- Yes
- Staff help available opening times
- No
- Helpline Number
- 0800 5282100
- Helplines Opening times
- Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
- Ramp for train Access
- Yes
- Step Free Access
- Step-free category B2 Station. Some step-free access to all platforms - please check details - Ramp to Platform 1 at approx 1:14 gradient (to London) via Booking Hall, or level via car park (1 step via side gate next to Booking Hall when closed). Ramp at approx 1:20 to Platform 2 (to Weymouth) from separate entrance. Interchange via street over 1km so no reasonable step-free access between platforms.
- Wheelchairs Available
- No
Data unavailable