At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- Platform 1
- Storage Spaces
- 6
- Storage CCTV
- No
- PlusBike (Cycle hire)
- No
- Additional Notes
- Please note cycles can be carried on our trains free of charge restriction apply please pick a "cycling by train" leaflet at your local station.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- APCOA Parking (UK) Limited
- Address
- Porthrepta Road Carbis Bay TR26 2NN
- Phone Number
- Primary telephone number: 0345 165 2030
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 20
- Daily Rate
- £5.00
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- No
- Accessible Taxis
- Accessible taxis are not available
- Impaired Mobility set down and pick up points available
- Set- Down / Pick up Points are available at the station entrance although please note very steep ramp to access platform
- Airport
- Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.
- Ticket Office
- No
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- No
- Accessible Ticket Machines
- No
- Collection of Pre-Purchased tickets
- No
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance. Monday to Friday - Closed Saturday - Closed Sunday - Closed
- Passenger Information Systems available
- No
- Customer Help Points
- Yes
- Customer Services
- Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Location for rail replacement services
- Front of the station
- Left Luggage
- No
- Lost Luggage
- Whether you ve lost something on one of our trains or at a station, we ll do our best to find it for you. Once we ve got your details, we ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
- Ticket Gates
- No
- CCTV
- No
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Public telephones are not accessible
- Post Box
- No
- Public Wi-Fi
- Connect to "GWR Free Station WiFi"
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- Yes
- Staff help available opening times
- Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance. Monday to Friday - Closed Saturday - Closed Sunday - Closed
- Helpline Number
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Step-free category B2 station - Some step-free access to all platforms. Step free access available to the platform, please note that this is via a long steep ramp.
- Wheelchairs Available
- No
Data unavailable