At a glance
Station Message
Car Park Closure
Please be advised that the car park at this station will be closed on the 8th December 2024, and then from Friday 27th December 2024 until Wednesday 1st January 2025 inclusive. We are sorry for the inconvenience this may cause. This is due to engineering works.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Cycle point is by the Car Park
- Storage Spaces
- 2850
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- National Car Parks Ltd
- Address
- No
- Phone Number
- Primary telephone number: 0845 050 7080
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 330
- Daily Rate
- £14.50
- Weekly Rate
- £50.00
- Monthly Rate
- £240.00
- 3 Monthly Rate
- £683.00
- Annual Rate
- £2,389.00
- Taxis
- Taxi pick-up is in front of station
- Accessible Taxis
- Details of nearest taxis are shown on station information poster
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- Monday to Friday - 05:10 to 23:00 Saturday - 05:10 to 23:00 Sunday - 07:00 to 22:55
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Greater Anglia
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Assistance is provided by station staff during the hours of train service operation. Booking is recommended Monday to Sunday - 24 hours
- Passenger Information Systems available
- No
- Customer Help Points
- Help point located on platforms 7/8. Help points are also located in the Cycle Park on the ground floor, level 1 and level 2
- Customer Services
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Location for rail replacement services
- Rail replacement buses depart from the front of the station
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 24 hours All Bank Holidays - 24 hours
- Ticket Gates
- Cambridge station has Secure Station Accreditation
- CCTV
- Yes
- ATM Machine
- On platform 1.
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Nearest post box is on Station Square at the front of the station
- Public Wi-Fi
- Yes
- Shops
- Yes
- Toilets
- The toilets are located on Platform 4. The accessible toilets are on platform 4
- Baby Changing facilities
- Yes
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
- Platforms 1, 4 and 7 Monday to Friday - 04:00 to 00:10 Saturday - 04:00 to 00:10 Sunday - 06:00 to 00:10
- Seating
- Yes
- Staff help available opening times
- Assistance is provided by station staff during the hours of train service operation. Booking is recommended Monday to Sunday - 24 hours
- Helpline Number
- 0800 028 28 78
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
This station has step free access to all platforms. Platforms 7and 8 accessible via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on Platform 1.
- Wheelchairs Available
- Yes
Data unavailable