At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
5 Sheffield stands providing parking for up to ten bicycles are located in a shelter near the station entrance to the Cardiff direction, southbound, platform.
2 Sheffield stands providing parking for up to 4 bicycles are located on platform 3.
- Storage Spaces
- 14
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- 5 hoops
- Car Park
- Yes
- Free of Charge
- Yes
- CCTV Coverage
- Yes
- Car Park Operator
- Transport for Wales/Caerphilly County Borough Council
- Address
- - -
- Phone Number
- Primary telephone number: 03333 211 202
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours
- Number of Spaces
- 222
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- Taxi rank within 100m and clearly signposted
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- Monday to Friday - 06:00 to 18:00 Saturday - 07:30 to 18:00 Sunday - Closed
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- The ticket machine(s) take cash, and major debit and credit cards.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Transport for Wales
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Ticket office for advice only.
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Location for rail replacement services
The rail replacement bus stop is Bay 11 at the bus stand outside the front of the station.
Temporary change on Saturday 31 August and Sunday 01 September. Due to road closures the rail replacement bus stop for Caerphilly will be located: Local bus stop on St Martin’s Rd. Towards Cardiff, in front of St Martin’s church. Towards Rhymney, opposite.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Low level/text public phones
- Post Box
- No
- Public Wi-Fi
- Shops
- Convenience store
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- Yes
- Staff help available opening times
- If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
- Helpline Number
- 03333 211202
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Category B2.
Platform 1 (for Cardiff) has level access.
Platform 2 (for Rhymney) is accessible only by a footbridge or by a steep ramp.
- Wheelchairs Available
- No
Data unavailable