At a glance
Station Message
All toilets (including the female, male and accessible toilets, along with the baby change facility) are closed for approximately six weeks for refurbishment.
Temporary facilities, including an accessible toilet, which will be installed outside adjacent to the station building, can be reached by using either the stairs or the station lift.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- on the platform under the bridge
- Storage Spaces
- 38
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- East Midlands Railway
- Address
- - -
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 157
- Daily Rate
- £4.50
- Weekly Rate
- £14.00
- Monthly Rate
- £45.00
- 3 Monthly Rate
- £122.00
- Annual Rate
- £450.00
- Taxis
- Station 01283 532000 New Street 01283 515544 57 01283 575757
- Accessible Taxis
- Taxi number displayed on Useful Information Poster.
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- On the station concourse Monday to Friday - 06:10 to 19:30 Saturday - 06:10 to 19:30 Sunday - 10:00 to 18:30
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: East Midlands Railway
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Assistance is provided from 5.45am until 11.55pm Monday to Friday - 05:45 to 23:55 Saturday - 05:45 to 23:55 Sunday - 08:10 to 12:00
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- No
- Location for rail replacement services
- Outside the front of the station.
- Left Luggage
- No
- Lost Luggage
- No
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- None
- Post Box
- No
- Shops
- No
- Toilets
- The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
- Baby Changing facilities
- Yes
- National Key toilets
- The National key toilets are located on Platform 2; these toilets are operated by a radar key.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- The waiting room opens at 6.00am and closes at 11.00pm Monday to Friday - 06:10 to 19:30 Saturday - 06:10 to 19:30 Sunday - 11:00 to 18:30
- Seating
- Yes
- Staff help available opening times
- Assistance is provided from 5.45am until 11.55pm Monday to Friday - 05:45 to 23:55 Saturday - 05:45 to 23:55 Sunday - 08:10 to 12:00
- Helpline Number
- 08000 11 33 23
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Category B
This station has step free access to both platforms. There is a lift from the main station building onto the platforms then a short ramp with moderate gradient.
This station has tactile paving at the edge of each platform.
- Wheelchairs Available
- Yes
Data unavailable