At a glance
Station Message
Ticket Office Closures
This ticket office will be closed 28/09/24 from 14.40, normal hours will resume on 29/09/24.
Please note that this ticket office will be closed on 08.10.24 19.00-21.00, 10.10.24 19.00-21.00. Ticket machines are available to use during this time. Sorry for any inconvenience caused.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- On station forecourt
- Storage Spaces
- 236
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- National Car Parks Ltd
- Address
- No
- Phone Number
- Primary telephone number: 0345 050 7080
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 672
- Daily Rate
- £9.40
- Weekly Rate
- £38.00
- Monthly Rate
- £160.00
- 3 Monthly Rate
- £459.00
- Annual Rate
- £1,606.00
- Taxis
- in front of station
- Accessible Taxis
- Details of nearest taxis are shown on station information poster
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- Monday to Friday - 06:00 to 21:00 Saturday - 06:00 to 21:00 Sunday - 07:00 to 21:00
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Greater Anglia
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Assistance is provided by station staff during the hours of train service operation. Booking is recommended Monday to Friday - 05:00 to 01:00 Saturday - 05:00 to 01:00 Sunday - 05:00 to 01:00
- Passenger Information Systems available
- DepartureScreens ArrivalScreens
- Customer Help Points
- Yes
- Customer Services
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Location for rail replacement services
- Bus stops outside station on new link road.
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 24 hours All Bank Holidays - 24 hours
- Ticket Gates
- Bishops Stortford station has Secure Station Acreditation
- CCTV
- Yes
- ATM Machine
- Outside WH Smith
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Yes
- Shops
- Newsagent
- Toilets
- The toilets are located on Platform 1. The accessible (radar key) toilets are located on each platform. Toilets are open during staffing hours only
- Baby Changing facilities
- Yes
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Monday to Sunday - 06:00 to 21:30
- Seating
- Yes
- Staff help available opening times
- Assistance is provided by station staff during the hours of train service operation. Booking is recommended Monday to Friday - 05:00 to 01:00 Saturday - 05:00 to 01:00 Sunday - 05:00 to 01:00
- Helpline Number
- 0800 028 28 78
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
This station has step free access to all platforms. Lifts available.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office
- Wheelchairs Available
- Yes
Data unavailable