At a glance
Station Message
The escalators are out of order between platforms 1, 2 and the concourse, and between Platform 3 and Livery St. at Birmingham Snow Hill station. If you need help to re-arrange your travel plans because of this, please get in touch with West Midlands Railway by phone on Freephone 0800 024 8998; or Next Generation Text: 18001 0800 024 8998
Station details
- Bicycle parking
- No
- Storage Sheltered
- No
- Storage Location
- No
- Storage Spaces
- 0
- Storage CCTV
- No
- PlusBike (Cycle hire)
- No
- Additional Notes
- The nearest station with cycle storage is Birmingham Moor Street.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- Local Council
- Address
- - -
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday - 06:00 to 23:30 Tuesday - 06:00 to 23:30 Wednesday - 06:00 to 23:30 Thursday - 06:00 to 23:30 Friday - 06:00 to 23:30 Saturday - 06:00 to 23:30 Sunday - 09:00 to 21:00 Monday to Friday - 24 hours Saturday - 24 hours
- Number of Spaces
- 863
- Daily Rate
- £16.30
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- £940.00
- Annual Rate
- £3,500.00
- Taxis
- BBs 0121 693 3333 TOA 0121 427 8888
- Accessible Taxis
- Accessible taxis are not available
- Impaired Mobility set down and pick up points available
- At station front on Colmore Row.
- Airport
- No
- Ticket Office
- Monday - 06:00 to 21:00 Tuesday - 06:00 to 21:00 Wednesday - 06:00 to 21:00 Thursday - 06:00 to 21:00 Friday - 06:00 to 23:00 Saturday - 07:00 to 23:00 Sunday - 08:00 to 20:00
- Height Adjusted ticket office counter
- None
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- A Ticket Vending Machine is available on the station concourse, by the Ticket Office.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: West Midlands Trains
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- This station is fully staffed. Your assistance will be provided by station staff. Monday - 06:00 to 21:00 Tuesday - 06:00 to 21:00 Wednesday - 06:00 to 21:00 Thursday - 06:00 to 21:00 Friday - 06:00 to 23:00 Saturday - 07:00 to 23:00 Sunday - 08:00 to 20:00
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Birmingham Snow Hill is accredited by the Secure Station Scheme**
- Location for rail replacement services
Rail replacement vehicles will operate from Bus Stop SH4 on Livery Street.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
- Left Luggage
- No
- Lost Luggage
- No
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Shops
- Yes
- Toilets
- The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2. The Gents toilets are located on Platform 2 and Platform 3. The National key toilets are located on Platform 1 and 3; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are only available from the first to last service.
- Baby Changing facilities
- Yes
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Monday to Sunday - 07:00 to 23:00
- Seating
- Yes
- Staff help available opening times
- This station is fully staffed. Your assistance will be provided by station staff. Monday - 06:00 to 21:00 Tuesday - 06:00 to 21:00 Wednesday - 06:00 to 21:00 Thursday - 06:00 to 21:00 Friday - 06:00 to 23:00 Saturday - 07:00 to 23:00 Sunday - 08:00 to 20:00
- Helpline Number
- 0800 0248998
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office.
- Wheelchairs Available
- Yes
Data unavailable