At a glance
Station Message
The lifts are out of order between Platform 1 and the overbridge at Birchwood station.
Customers should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Platform 1
- Storage Spaces
- 20
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Not available at this station.
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- Warrington Borough Council
- Address
- No
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- No
- Number of Spaces
- 0
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- The nearest taxi rank is on Dewhurst Road adjacent to the station.
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No designated area is provided. The station front may be used for set down purposes.
- Airport
- No
- Ticket Office
- Monday - 06:10 to 22:00 Tuesday - 06:10 to 22:00 Wednesday - 06:10 to 22:00 Thursday - 06:10 to 22:00 Friday - 06:10 to 22:00 Saturday - 06:10 to 22:00 Sunday - 08:10 to 22:00
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: TransPennine Express
- Smart cards issued
- Yes
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday - 06:10 to 22:00 Tuesday - 06:10 to 22:00 Wednesday - 06:10 to 22:00 Thursday - 06:10 to 22:00 Friday - 06:10 to 22:00 Saturday - 06:10 to 22:00 Sunday - 08:10 to 22:00
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- 08002006060
- Location for rail replacement services
- Rail replacement bus services call outside the station entrance.
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 07:00 to 22:00
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- News agent
- Toilets
- These toilets are available during booking office opening hours
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Yes
- Seating
- Yes
- Staff help available opening times
- Monday - 06:10 to 22:00 Tuesday - 06:10 to 22:00 Wednesday - 06:10 to 22:00 Thursday - 06:10 to 22:00 Friday - 06:10 to 22:00 Saturday - 06:10 to 22:00 Sunday - 08:10 to 22:00
- Helpline Number
- 0800 138 5560 text relay 18001 0800 138 5560
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Category B Station
- Scooter Friendly Station
- Step free access to ticket hall and platform 1. Lift and Stepped footbridge to platform 2. Note Lifts available from first to last train.
To find our more about travelling around this station, please see the 360 map click here
- Wheelchairs Available
- No
Data unavailable