At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Platform 1
- Storage Spaces
- 24
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Not available at this station.
- Car Park
- Yes
- Free of Charge
- Yes
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- - -
- Phone Number
- Primary telephone number: 0800 200 6060
- Web Address
- Note
- Car park is free car park and for RAIL USERS ONLY please leave your vehicle registration details with he ticket office staff before travelling by train.
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 76
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- level access from station entrance.
- Airport
- No
- Ticket Office
- Booking hall Monday - 06:00 to 19:30 Tuesday - 06:00 to 19:30 Wednesday - 06:00 to 19:30 Thursday - 06:00 to 19:30 Friday - 06:00 to 19:30 Saturday - 06:00 to 19:30 Sunday - 08:45 to 19:00
- Height Adjusted ticket office counter
- staff will come out of the office to assist
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Accepts Cash & Cards
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Northern
- Smart cards issued
- Yes
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Yes
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Platforms 1&2
- Customer Services
- 08002006060
- Location for rail replacement services
- Pick Up / Drop Off at the layby on Schwabisch Gmund Way next to the booking office
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 07:00 to 22:00
- Ticket Gates
- No
- CCTV
- No
- ATM Machine
- Located outside the station
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- Yes
- Toilets
- There is a 20p charge for the public toilet. Disabled customers can ring the bell to be allowed in free of charge. Toilets are available from the first to last train service
- Baby Changing facilities
- Yes
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Yes
- Seating
- Yes
- Staff help available opening times
- Yes
- Helpline Number
- 0800 138 5560 text relay 18001 0800 138 5560
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Category B Station
- Scooter Friendly Station
This station is only staffed for some of the day. Assistance available during booking office hours. There are 2 platforms at the station which can be accessed via the lift with level access from station entrance. Accessible pick up and set down points. Lifts open for all train services.
To find our more about travelling around this station, please see the 360 map click here
- Wheelchairs Available
- Yes
Data unavailable