At a glance
Station Message
The ticket office at Aldershot will be closing at 1840 on Saturday 21 September, at 1800 on Monday 23, Wednesday 25 and Thursday 26 September, at 1840 on Tuesday 24 September, at 1810 on Friday 27 September and at 1420 on Saturday 28 September 2024.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Platform 1 and car park
- Storage Spaces
- 39
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- 3 cycle lockers and 36 cycle stand parking spaces
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- 207
- Daily Rate
- £8.50
- Weekly Rate
- £33.90
- Monthly Rate
- £119.70
- 3 Monthly Rate
- £359.10
- Annual Rate
- £1,197.00
- Taxis
- Taxi Rank in the station forecourt.
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
The ticket office is located on Platform 1.
Ticket Vending Machines are located outside station near ticket office entrance.
Monday to Friday - 06:20 to 21:18 Saturday - 06:20 to 21:18 Sunday - 07:35 to 18:55- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: South Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday to Friday - 05:30 to 23:55 Saturday - 05:30 to 23:55 Sunday - 07:00 to 23:00
- Passenger Information Systems available
- DepartureScreens
- Customer Help Points
- Customer Help points are located on every platform
- Customer Services
- Please contact our Customer Services Department on 0345 6000 650
- Location for rail replacement services
- Station Forecourt by bus station
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 07:30 to 19:00 Weekend - Closed All Bank Holidays - Closed
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- Yes
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Public Wi-Fi
- Shops
- No
- Toilets
- The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
- Baby Changing facilities
- No
- National Key toilets
- The National key toilets are located on Platform 1 near the subway; these toilets are operated by a radar key. A radar key is available from station staff upon request. The accessible toilet is available during station staffed hours.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Platforms 1 & 2/3. Waiting rooms are heated and seating complies with the Joint Code of Practice. All waiting rooms have step-free access. Monday to Friday - 05:30 to 23:55 Saturday - 05:30 to 23:55 Sunday - 07:00 to 23:00
- Seating
- Yes
- Staff help available opening times
- Monday to Friday - 05:30 to 23:55 Saturday - 05:30 to 23:55 Sunday - 07:00 to 23:00
- Helpline Number
- 0800 5282100
- Helplines Opening times
- Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
- Ramp for train Access
- Yes
- Step Free Access
- Step-free category A Station. This station has step-free access to all platforms. Level access to Platform 1. Lifts to Platforms 2/3.
- Wheelchairs Available
- Yes
Data unavailable