At a glance
Station Message
Revised Ticket Office Opening Times
The ticket office will have the following changes to planned availability:
Saturday 22nd March Closed
Saturday 29th March - 14:00 - 18:00
Tickets can be bought from the ticket machine or digitally.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Platform 1
- Storage Spaces
- 8
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- Please note cycles can be carried on our trains free of charge restriction apply please pick a "cycling by train" leaflet at your local station.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- APCOA Parking (UK) Limited
- Address
- Station Wharf Castle Cary BA7 7PE
- Phone Number
- Primary telephone number: 0345 165 2030
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 178
- Daily Rate
- £4.00
- Weekly Rate
- £20.00
- Monthly Rate
- £60.00
- 3 Monthly Rate
- £160.00
- Annual Rate
- £467.00
- Taxis
- Taxi rank is available at the station entrance. If you require an accessible taxi please approach a member of staff.
- Accessible Taxis
- Accessible taxis are available
- Impaired Mobility set down and pick up points available
- Set- Down / Pick up Points are available at the station entrance.
- Airport
- Find out more about links from GWR stations to airports.
- Ticket Office
- Monday to Friday - 07:30 to 18:30 Saturday - 07:30 to 16:30
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Meeting point: waiting room. Monday to Friday - 06:30 to 21:30 Saturday - 06:30 to 21:30 Sunday - 14:30 to 21:30
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Ticket Office
- Customer Services
- Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Location for rail replacement services
- Station car park.
- Left Luggage
- No
- Lost Luggage
- Whether you ve lost something on one of our trains or at a station, we ll do our best to find it for you. Once we ve got your details, we ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Public telephones are not accessible
- Post Box
- No
- Public Wi-Fi
- No
- Shops
- Mobile coffee shop by station entrance
- Toilets
- Platform 1
- Baby Changing facilities
- No
- National Key toilets
- The radar key is available from station staff.
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
- In ticket hall Monday to Friday - 06:30 to 21:30 Saturday - 06:30 to 21:30 Sunday - 14:50 to 21:30
- Seating
- Yes
- Staff help available opening times
- Meeting point: waiting room. Monday to Friday - 06:30 to 21:30 Saturday - 06:30 to 21:30 Sunday - 14:30 to 21:30
- Helpline Number
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Step Free Category B2- Station Step free access available to the Westbury-bound platform. Platform 2 can only be accessed via the footbridge on the station or using the barrow crossing (only when the station is staffed).
- Wheelchairs Available
- Yes
Data unavailable