At a glance
Station Message
The main lift to the entrance / exit at Bristol Parkway is out of order. There is step free access between platforms but not exiting or entering the station. If you need step free access and you are beginning or ending your journey at Bristol Parkway, please contact GWR Passenger Assist on 0800 197 1329.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Front of station
- Storage Spaces
- 156
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- Situated in the under ground car park. Please note Cycles can be carried on our trains free of charge.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- APCOA Parking (UK) Limited
- Address
- - -
- Phone Number
- Primary telephone number: 0345 165 2030
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 1140
- Daily Rate
- £8.90
- Weekly Rate
- £44.50
- Monthly Rate
- £150.00
- 3 Monthly Rate
- £400.00
- Annual Rate
- £1,165.00
- Taxis
- Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
- Accessible Taxis
- Accessible taxis are available
- Impaired Mobility set down and pick up points available
- Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Booking office main Entrance. Please notify a member of staff.
- Airport
- Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.
- Ticket Office
- In ticket hall/first floor. Monday to Friday - 06:00 to 20:00 Saturday - 07:00 to 18:00 Sunday - 08:30 to 19:00
- Height Adjusted ticket office counter
- Low-level accessible counter is available, all booking office counters have hearing loop fitted.
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Accessible ticket machines are located at the station entrance by the ticket office.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Meeting point: Gateline. Monday to Friday - 04:30 to 01:45 Saturday - 05:00 to 01:15 Sunday - 05:30 to 01:45
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Location for rail replacement services
- Front of the station
- Left Luggage
- No
- Lost Luggage
- Whether you ve lost something on one of our trains or at a station, we ll do our best to find it for you. Once we ve got your details, we ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- Yes
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Public telephones are accessible
- Post Box
- Yes
- Public Wi-Fi
- Connect to "GWR Free Station WiFi"
- Shops
- Yes
- Toilets
- Yes
- Baby Changing facilities
- Yes
- National Key toilets
- The toilets are located on the Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Monday to Friday - Closed Saturday - Closed Sunday - Closed
- Seating
- Yes
- Staff help available opening times
- Meeting point: Gateline. Monday to Friday - 04:30 to 01:45 Saturday - 05:00 to 01:15 Sunday - 05:30 to 01:45
- Helpline Number
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Step free Category A station - This station has step-free access to all the platforms via lifts from the main station entrance.
- Wheelchairs Available
- Yes
Data unavailable